Back Office Support


Equally powerful and equally unique, Securities America provides two different clearing platforms to give you the ability to select which company best meets your mix of business, your style of doing business and your personal preferences.  National Financial Services LLC (NFS) -- a Fidelity Investments Company -- has been our clearing partner for the execution and settlement of transactions since 1992. NFS carries the majority of customer brokerage accounts for Securities America, Inc.  Pershing LLC has been our partner since 2004. They bring an alternative choice in processing facilities and makes an easier transition for accounts previously hosted at a Pershing correspondent. We have established a service level agreement with BOTH of these clearing companies that outlines specific service standards and obligations to be met to ensure you the pinnacle of service, no matter which platform you use.

All customer brokerage accounts at Securities America, Inc. are carried by National Financial Services, LLC (NFS), a Fidelity Investments Company, or by Pershing, LLC (Pershing), a subsidiary of The Bank of New York Mellon Corporation. Investments carried by both NFS and Pershing are protected in accordance with the Securities Investor Protection Corporation (SIPC) up to $500,000 (including cash claims limited to $100,000). An explanatory brochure is available at SIPC.org. Both companies have arranged additional protection for cash and securities to supplement its SIPC coverage. This additional coverage provided through Lloyd's of London will protect assets up to an overall aggregate level of $1 billion for assets in custody at the clearing firm including $1.9 million cash. Neither coverage protects against a decline in the market value of securities.


Programs and Services to enhance your business:

  • Representative Relations -- This is Securities America's front-line response team. Questions are handled immediately, unless more in-depth research is required (we'll let you know promptly if that is the case). To provide you the best service possible, we've regionalized the center, giving you the ability to work with the same team on an ongoing basis. We also provide an online tracking system via our e*Office Advantage and specialized research teams to resolve and respond to complex issues.
     
  • Compliance Support and Supervision -- Securities America's regionalized, personal compliance support offers professional review of your business (and your representatives' business if you're an OSJ Manager). The supervision staff provide expertise in working within the industry's ever-evolving regulatory environment. Your personal compliance supervision contacts give feedback on changes in securities regulation and how the changes impact Securities America's policies and procedures. In addition, your regional supervision staff will help you protect your clients through the best practices of documentation and education, critical components to securing your practice.
     
  • Gold Star Program -- Advisors or branches that achieve a certain level of productivity may qualify to be part of this program, designed to provide rapid, personalized attention and a single point of contact relationship. The Gold Star team reviews action reports and looks for trends and issues that need to be addressed, researches possible barriers, and educates advisors on how to avoid business submission errors that could result in service delays. 
     
  • Investment Advisor Support -- If you already have your own Registered Investment Advisor Firm, we can help you meet and maintain many of your regulatory compliance requirements through a relationship with one of our preferred third-party vendors. They can provide assistance with drafting, maintaining and updating your Form ADV Part 1, Form ADV Part 2, client agreement(s) and written policies and procedures manual. As these vendors are very familiar with Securities America’s policies and procedures, the process generally runs more smoothly and may result in reduced review expenses.
     
  • Trade-Link Program -- Trade-Link is a service that allows you to be away from your office for travel, illness, or vacation and know that a professional staff will execute trades for your clients in a timely and cost-effective manner while you're out. Your clients have continuity of service, and you have an opportunity to be away from your office for extended periods without the threat of your clients going to other brokers. We can even offer this service to your clients if you do not have your Series 7 license and need to execute general securities trades. (A representative may not share in the commission unless properly securities licensed.)
     
  • Personal Brokerage Accounts -- Securities America representatives and their household members have access to our Personal Brokerage Account at substantially reduced costs. Features of this account include no minimum balance requirements, a reduced ticket charge schedule, and waived monthly fees, annual IRA fees and inactive account fees. You also have access to mutual funds with no transaction charges.

 

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Jim Nagengast, President and CEO, Securities America